Location: UAE
Reports to: Restaurant Manager (AGM) / Section Head
Department: Beverage Operations / Front of House
Employment Type: Full-time

Role Overview

The Senior Barista is responsible for preparing and serving coffee and hot beverages to a consistently high standard while delivering friendly, efficient guest service. The Senior Barista also serves as a section lead, supporting service flow, team coordination, and quality control at the coffee station.

This role is critical in venues where coffee service is a core part of the guest experience.

Key Responsibilities

1. Coffee Quality & Preparation

- Prepare espresso-based and speciality coffee beverages to approved standards.

- Ensure consistency in taste, temperature, and presentation.

- Maintain calibration, cleanliness, and correct use of coffee equipment.

2. Service & Guest Experience

- Deliver efficient and engaging service at the coffee station.

- Provide menu recommendations and handle guest requests.

- Support the upselling of food and beverage items.

3. Section Leadership

- Lead the coffee section during service periods.

- Support and guide junior baristas.

- Coordinate with floor teams to maintain service flow.

4. Operational Discipline

- Maintain cleanliness and organisation of the coffee station.

- Support stock control and waste reduction.

- Follow hygiene, safety, and SOP requirements.

KPIs & Success Metrics

- Coffee quality and consistency

- Speed and accuracy of service

- Guest satisfaction

- Section readiness and cleanliness

Candidate Requirements

- 3+ years’ experience with leadership capability.

- Strong knowledge of coffee preparation and equipment.

- Guest-focused, reliable, and professional.

- Ability to work efficiently in busy service environments.