Location: UAE
Reports to: Restaurant Manager (Assistant General Manager) / Section Head
Department: Beverage Operations / Front of House
Industry: Hospitality / Food & Beverage / Lifestyle
Employment Type: Full-time

Role Overview

The Barista is responsible for preparing and serving high-quality coffee and hot beverages while delivering friendly, efficient, and professional guest service in line with FAB Group standards. This role focuses on consistency, speed, and product quality, contributing to a positive guest experience throughout the day.

The Barista plays a key role in maintaining coffee standards, supporting service flow, and representing the brand at the counter or coffee station.

Key Responsibilities

1. Coffee Preparation & Quality

- Prepare espresso-based and specialty coffee beverages according to approved recipes and standards.

- Ensure consistency in taste, temperature, and presentation for every beverage.

- Operate coffee machines, grinders, and equipment correctly and safely.

2. Service & Guest Interaction

- Deliver friendly, efficient, and professional service to all guests.

- Take beverage orders accurately and respond to guest requests promptly.

- Provide basic menu guidance and recommendations when required.

3. Station Standards & Cleanliness

- Maintain cleanliness and organisation of the coffee station at all times.

- Clean and maintain coffee equipment, tools, and work areas in line with hygiene standards.

- Follow opening, closing, and cleaning procedures.

4. Operational Support

- Support stock handling, rotation, and basic inventory checks.

- Minimise waste through correct portioning and preparation.

- Work collaboratively with front-of-house and kitchen teams to maintain service flow.

5. Compliance & Professionalism

- Follow hygiene, health & safety, and service SOPs at all times.

- Maintain professional appearance, grooming, and brand representation.

- Carry out any other reasonable duties required to support daily operations.

KPIs & Success Metrics

- Coffee quality and consistency

- Speed and accuracy of service

- Guest satisfaction

- Cleanliness and organisation of coffee station

- Compliance with standards and procedures

Candidate Requirements

- Previous barista or hospitality experience preferred.

- Basic knowledge of coffee preparation and equipment.

- Strong customer service and communication skills.

- Ability to work efficiently in a fast-paced environment.

- Positive attitude, reliability, and teamwork mindset.